Colette Hicks 0428 660 163
John Barker 0402 902 173
Office no. 1300 599 984
Office 100A Young Street Frankston Vic 3199
Postal PO Box 1194 Hawksburn Vic 3142
HBT negotiates the smartest possible cover for your situation and your budget. We understand you don’t want to pay excessive premiums; however, you want to be adequately covered if ever you need to claim. So, we go further to identify the right policies, wordings, terms, conditions and pricing to optimise cover for you.
We do this by bringing:
More senior and experienced resources to your business.
We make the process as pain-free as possible with easy paperwork and simplified policy explanations.
More focus, rigour and specialist insight to the process.
For your security, HBT is part of PSC Connect and the Steadfast network. We’re also a member of the National Insurance Brokers Association.
More commitment, energy and attention to detail to our service.
We help you pay less but get more.
“At HBT we know how to navigate the complexity of insurance to identify true value for money and real security; how to ensure you’re covered for the things that matter; how to make smart savings for our clients.”
While HBT can service all your general insurance requirements, we have developed deep industry knowledge in specific insurances others have neglected.
Right now, these include:
HBT brings an enthusiast’s passion and understanding to the specific risks and challenges of equestrian businesses.
We are able to offer relevant insurance solutions for Coaches; Trainers; Associations and Clubs; Agistment Centres; Horse owners; Trail Riding and Horse Riding Schools amongst others. Everything we do in equestrian insurance comes from a place of deep industry knowledge.
Advertising Industry Insurance Solutions –
HBT has conducted a deep dive into the needs of the advertising industry in collaboration with agency partners. The result is a set of solutions designed for both the traditional and evolving worlds of advertising.
Our solutions are tailored to small and medium agencies and ensure you are covered for new areas of risk such as data and digital as well as professional indemnity.
HBT is a member of two networks that bring important benefits to our clients.
PSC Connect is a network of experienced and dedicated business insurance specialists who protect the needs of thousands of small to medium businesses across Australia and New Zealand.
PSC Insurance Group focuses on being the trusted insurance and risk management partner for its diverse range of Small to Medium (SME) clients. A publicly listed insurance intermediary business, PSC Insurance Group has a proven track record protecting the business and personal assets of SMEs in Australia, New Zealand and the UK.
HBT is proudly an Authorised Representative of PSC Connect and as such is a member of Australasia’s largest general insurance broker network, the Steadfast Group.
With over 150 national and international insurance brokers, Steadfast supports the personalized service HBT provides with market leading buying power and flexibility. Steadfast’s size gives our clients access to a wide range of insurance providers and a broad range of products and policy options as well as competitive pricing.
Our service quality together with Steadfast’s market scale puts you in a stronger, more confident position to face the future.
Colette Hicks has over 20 years experience in the insurance industry.
She has worked within large international and national firms which includes servicing and placement of large and/or complex insurance programs and setting up insurance facilities for specialist industries. Colette observes the highest standards of technical ability while providing clients with a highly engaged and empathetic approach to their business.
She is a natural leader who has led teams during her working career from a young age, bringing with her the customer service commitment and pursuit of excellence she learned from working in fine dining before coming to insurance.
Awards and Qualifications
Diploma in Financial Services – Insurance Broking
Qualified Practising Insurance Broker with the National Insurance Brokers Association
Winner of Steadfast Awards in 2007 for Insurance Products Knowledge
Australia Business Week 2009 and 2010 – Mentor of Winning Team
John has over 30 years of insurance broking experience—12 of these working with Colette.
John has also worked with international and national brokers as well as owned his own broking business for many years giving him a keen insight into the needs of small businesses.
John has dedicated himself to clients—helping to clarify their needs as well as negotiating the best outcomes in both terms of insurance programs and claims settlement.
Awards and Qualifications
John has a Diploma in Financial Services – Insurance Broking
and a BA Llb from Monash University.
For a copy of PSC’s Financial Services Guide, click here.
For a copy of our Financial Services Guide, download PDF here.
For details on how to register a complaint about HBT Insurance Brokers, click here.
HBT Insurance Brokers endorses the Insurance Brokers Code of Practice.
To obtain a copy of the code, click here.
HBT Insurance Brokers is committed to assisting our clients whilst navigating through all the changes as a result of COVID-19. Please be advised that some insurers are making changes to policy wordings which may affect coverage for certain insurance policies going forward.
This may apply to New Business, Renewals and Endorsements. Depending on the product, the insurer may no longer accept any New Business, or limit cover available on some sections of the policy. Therefore, please consider that these changes may affect the products referred to on this website. To be clear on the current situation in relation to the impacts on your policy, please contact your Insurance Adviser for Assistance.